A senior consultant reviews your submission and reaches out within one business day to confirm fit and arrange a Discovery Call. We read every submission before responding — there's no automated first reply, and you won't be handed to a junior account manager.

Within one business day for form submissions, same day for phone and email enquiries during business hours. We're a small, senior team and we prioritise responsiveness — you won't wait days for a reply.

 B2B and B2C brands across APAC that are serious about performance — typically companies with an established product or service, a defined growth objective, and the operational readiness to act on strategic recommendations. We work across industries including technology, SaaS, professional services, fintech, real estate, hospitality, and e-commerce. We're selective about sectors to avoid conflicts, and we'll tell you upfront if we're already working with a direct competitor.

Yes — the majority of our engagements are cross-market. We've run programmes across Singapore, Australia, New Zealand, the Middle East, Europe, and North America. Singapore is our headquarters but not a constraint on where we work.

No — it's a diagnostic conversation. We use it to understand your growth challenge, current marketing infrastructure, and where the gaps are. If we're not the right fit for what you need, we'll tell you. If we are, we'll outline what an engagement could look like. There's no obligation and no hard sell.

The more context you bring, the more useful the call will be. Useful things to have: a clear sense of your primary growth objective, your current marketing channels and what's working or not, any recent data on conversion rates or campaign performance, and a rough sense of your timeline. You don't need a formal brief — a 10-minute internal conversation beforehand is enough.

Both. Some clients engage us for a single channel — Google Ads, SEO, or LinkedIn marketing — while others bring us in to build or overhaul their full marketing infrastructure. We scope each engagement based on where the highest-leverage opportunities are, not a fixed service bundle.